Answer ID 3823: How to Access macOS Disk Utility.Answer ID 18075: How to Access and Use Disk Management on Windows.The drive should be seen and ready for use. Look for the drive in Windows Disk Management or macOS Disk Utility.Connect the other end of the cable to the drive.Answer ID 31975: My Passport for Mac: Cable and Adaptor.Answer ID 30483: External Drive: USB Hubs or Cards Not Recommended.Use the adapter and make sure the arrows match on My Passport for Mac.
The drive may not get enough power if the cable is too long. (22 inches for My Passport drives made before 2007) The cable should not be longer than 18 inches. Connect the USB cable to a USB port on the computer.Setup and Connect: External Portable Drive
